The Responsible 100 questionnaire digs down into a range of social, environmental and ethical issues which affect business and wider society. More questions will be published soon.
This is an extremely interesting section and one which will test a company's ethics, whatever its scale or sector. Issues included whether adequately clear and factual information accompanies all products and services sold, whether a company acts entirely fairly in the markets in it operates, whether its advertising and marketing practices are responsible, and whether a company makes it easy for customers to gain redress if and when problems occur.
Questions in this topic
- Product & service information
- Unfair & deceptive practices
- Responsible advertising
- Marketing to vulnerable groups
- Customer complaints & redress